Ramatoulie Bah
Shayla R. Brooks
Dana Brown
Linwood Creekmore
Torreon N. Creekmore
Vincent Augustus Davis
Peter Eley
Danielle Graves
Paula Harrell
Golar Newby
Elizabeth Rascoe
Carl W. Seward
Eunice Smith
Rodney Stewart
Nelson Veale
Jordan Williams

Elizabeth Rascoe
email: elizabethrascoe@hotmail.com

Mentor: Helen Woodland
Internship: Federal Aviation Administration
Title: ICE-MAN Project

During the course of the 2001-2002 school year, I was contacted and asked to return to the Federal Aviation Administration to intern for the summer. Upon my arrival, the ICE-MAN (Integrated Computing Environment Mainframe and Network) team traveled to Atlantic City, New Jersey for annual technical conference. There we brainstormed ways to improve customer service and maintain customer’s confidence in the life expectancy of ICE-MAN. I was able to offer the suggestion of creating a customer profile for each one that shows their interests and needs for their business and what they would like to see from ICE-MAN. This suggestion became my summer project along with other duties within the office. Overall, I enjoyed my summer in Washington, DC and would recommend the experience to everyone.