Resume

JE’AIME H. POWELL
jeaimehp@gmail.com

PROFESSIONAL EXPERIENCE

Elizabeth City State University – Elizabeth City NC
1995-Present
GRID Manager / Graduate Researcher
• Developed and maintained an inventory database using Microsoft Access to track lab equipment.
• Researched and recommended equipment including LCD projectors, laptop/desktop computers, sound systems, and accompanying support devices for use in faculty and student presentations of research findings.
• Completed or managed the maintenance or repair of lab office equipment including Macintosh/PC/SGI computers, digital copiers, network printers, and imaging devices.
• Strategically conceptualized, implemented and monitored multiple research projects in Multimedia, Virtual Media Modeling and Object Oriented Programming for the Nurturing Student Research Talent Program.
• Analyzed computer processes and performance in support of project objectives.
• Demonstrated excellent project management skills in preparing for observation, managing equipment, traveling to site, diagnosing and troubleshooting, and maintaining requisite documentation.
• Presented results of research at various venues including the Interactive Physics CBT at the University of Cairo, Egypt and at the Nuspin Conference in Atlanta GA
• Promoted to Lab Manager - June 2006
• Promoted to full-time GRID Manager - July 2007

CANON INFORMATION TECHNOLOGY SERVICES – Chesapeake VA 2002-2007
Technical Training Specialist
• Developed operation and technical Training Programs using Criterion-Referenced Instruction methodology through the creation of modular labs and skill checks.
• Served as the lead instructor in delivery of programs in the Printers, Multifunction, Macintosh, Networking, and Small Office / Home Office product groups.
• Coordinated the development of a training inventory database system using Microsoft Access.
• Developed and deployed training Job Aids, Quick Reference Guides, Procedural Guides, Performance-based Labs and Skill Checks.
• Presidential Excellence Award, January 2005.
• Criterion-Reference Instruction Certification, June 2005.
• Instructional Module Development Certification, May 2007.
• Promotions received:
• December 2002 - Printer Product Support Representative
• February 2003 - Fax/Multi-Function Product Support Representative
• April 2003 - Macintosh Product Support Representative
• April 2004 - System Support Specialist
• April 2005 – Technical Training Specialist

CAROLINA COMPUTERS – Elizabeth City NC
2000-2002
On-site Technician/Store Manager
• Applied problem solving, systems evaluation and implementation to designing and installing networks and repairing Mac and PC computers.
• Participated in all aspects of the business from computer and cellular sales to installation and setup of networks at customer sites.
• Enhanced productivity by implementing an organization restructuring program and designed and implemented a company website.
• Awarded New Company Sales Innovations 2001 and Highest Sales in 2002 for US Cellular.

INTERNSHIPS AND OTHER POSITIONS:
• Assitant Manager and Network Technician for the DataBank computer company from 1995 until 2002.
• Developed a high-speed wireless network for mobile military stations, Office of Naval Research, 2000.
• Mathematics Teacher, Calculus and Trigonometry, Headstart middle school and at-risk students, 1998, 1999.
• Designed and maintained ISP for IntelliPort, 1998.
• Creator of Interactive Classroom-based Training (CBT) Army field use manuals, Betac, 1997.
• Researcher Molecular Breakdown using NMRI, Norfolk State University Center for Materials Research, 1997.
• Roadie and stage crewman for Harborfest, 1991.

EDUCATION and CERTIFICATIONS
MS in Applied Mathematics with a Concentration in Remote Sensing, Elizabeth City State University, NC (Present)
Bachelor of Computer Science with Minor in Aviation Science, Elizabeth City State University, NC, 2004

Brain Bench:
Certified Computer Technician
Windows 98 Administrator

Canon Technician Certifications:
Bubble Jet Printer Support
Fax / Mutifunction Support
Macintosh Product Support
Color Models Support
Introduction to Prepress and Printing
Basic ColorPASS Technologies
The Observer
imagePROGRAF W2200
imagePROGRAF W7200/W7250/BJ-W7000
DR-6080/9080C
DR-7080C
DR-3020/3080C/3080CII
Basic Print Media
Basic Color Principles

TECHNICAL PROFICIENCIES
Desktop Publishing & Multimedia Packages
Microsoft Office Suite
WordPerfect Office
Star Office
Open Office
Adobe (Macromedia) Creative Suite
Adobe Premier
Cakewalk Pro
Cuebase

Programming Languages
C, C++
TI Basic
J++
Javascript
Limited SQL
HTML, DHTML, XML

Operating Systems
Windows 3.x - Windows Vista 64
LINUX
UNIX
Microsoft Server
Macintosh 7 to OS X Server

Other
Network Installation (Cat5e, Cat6, Fiber)
Mathematica
MathCad
Antivirus Maintenance
Spyware Maintenance
Videography
Published Photographer
Cellular Phones
Web Site Maintenance